Personal Lines Customer Service Representative

Personal Lines · Pinellas Park, Florida
Department Personal Lines
Employment Type Full-Time
Minimum Experience Entry-level

About the Job:

This exciting role will best suit someone with a positive outlook and great customer service skills

 Job Requirements:

  • 2 years of customer service background required.
  • High School Diploma or GED required; Some College Education Preferred
  • Must pass a background check
  • 1 year of Insurance Experience is Preferred
  • 440 or 220 Licensed Preferred 
  • Ability to work in a fast-paced environment, meet time deadlines, and perform under pressure
  • Proficient in Microsoft Outlook, Microsoft Office, and Windows/Computer skills
  • History of Superior Client Service and phone experience
  • Be detail oriented, a team player and be a quick learner
  • Consistently demonstrate clear and concise written and verbal communication

Job responsibilities:

Communicate with new and existing clients via phone, email, and mail. Manage service transactions that will include answering phones, data management, policy changes, billing, processing mail, managing daily tasks, and other duties as assigned to support our Personal Lines team.

Our Trademarked Mission is simple:

“We help families & businesses Prepare, Protect, & Recover from life’s unexpected events. Move Forward. With Confidence.” ™


About Us:

We are a locally owned agency operating in Pinellas Park, FL. We have access to over 50 different insurance companies. As an agency, we represent our clients (NOT the company) and work on our client’s behalf reviewing the market to help them save both time and money while ensuring they are getting the best value for their insurance dollar. We are a top producing all lines agency. Our team members are all considered “Trusted Advisors” to our clients, and we have been recognized both locally and nationally as a top performing agency. We have the ULTIMATE Sales and    Service Team Culture with never-ending team focus on profitable growth. We never stop marketing and promoting our agency so we can help more clients. Our culture is one of teamwork that is EXTREMELY fast-paced, and results based. This is an environment in which we all strive to grow and get better every day, both professionally and personally. If you do not like to be challenged to grow and get better, than this will not be a good fit for you. We work hard and have a lot of fun.

*Named Top Places to Work in Tampa Bay

*Named Agency of the Month with Rough Notes

*Best Practices Agency 2021

*Trusted Choice Independent Insurance Agent

If you-

  • Are outgoing, confident, have great energy, and enthusiasm
  • Are ethical and honest even when no one is watching
  • Can take constructive criticism and correction without getting offended
  • Look for solutions rather than excuses, we are the agency for you!

 What we offer:

  • Benefit Package including Health, Dental, Vision Insurance. 
  • 401(k) Plan
  • Paid Time Off & Paid Holidays 
  • Excellent career progression opportunities


Thank You

Your application was submitted successfully.

  • Location
    Pinellas Park, Florida
  • Department
    Personal Lines
  • Employment Type
  • Minimum Experience